Our Services
Comprehensive healthcare solutions delivered through our secure telehealth platform. Access qualified healthcare professionals from the comfort of your home across Australia.
50+
Healthcare Professionals
24/7
Available Australia-Wide
98%
Patient Satisfaction
100%
Secure Consultations
Our Telehealth Services
Choose from our five main service categories, each designed to provide you with expert healthcare when and where you need it.
GP Telehealth
Primary care consultations online - Connect with qualified doctors for consultations, prescriptions, referrals, and general healthcare needs from anywhere.
Allied Telehealth
Allied health professional services - Access physiotherapists, nutritionists, and other allied health professionals for specialized care and support.
Specialist Telehealth
Access specialist medical care remotely - Consult with specialists across various medical fields for expert opinions and specialized treatment plans.
Lena Leaf Alternative Medicine
Herbal and alternative medicine - Discover natural healing approaches including herbal medicine, sleep disorder treatments, and chronic illness management protocols.
Clinical Trials
Participate in innovative medical research - Join cutting-edge clinical trials and contribute to advancing healthcare while accessing new treatment options.
Chemist Delivery
Get your prescribed medications delivered directly to your door with our pharmacy delivery service - Fast, reliable, and convenient medication delivery.
Why Choose Lena Medical Telehealth?
Experience the benefits of modern healthcare delivery with our comprehensive telehealth platform.
24/7 Availability
Access healthcare professionals around the clock, even on weekends and holidays.
Australian Registered Doctors
All our medical professionals are AHPRA registered with years of experience.
Secure & Private
End-to-end encrypted consultations that keep your health information confidential.
Comprehensive Care
From general health to specialized services, we offer a full spectrum of care.
How It Works
Getting started with telehealth is simple and convenient. Follow these easy steps to access quality healthcare.
Book an Appointment
Choose a time that works for you using our online booking system. Same-day appointments are often available.
Join Virtual Consultation
Connect with your doctor through our secure video platform. No downloads required, works on any device.
Receive Treatment Plan
Get a personalized treatment plan, prescriptions, and any necessary referrals after your consultation.
Follow-up Care
Access ongoing support through secure messaging and follow-up appointments as needed.
When to Use Telehealth
Telehealth is ideal for many healthcare needs, but there are some situations that require in-person care.
Suitable for Telehealth
- ✓Cold, flu, and minor illnesses
- ✓Prescription refills
- ✓Mental health consultations
- ✓Skin conditions review
- ✓Follow-up appointments
- ✓General health questions
- ✓Chronic condition management
Not Suitable for Telehealth
- ✕Emergencies and severe symptoms
- ✕Conditions requiring physical examination
- ✕Complex surgical consultations
- ✕Suspected fractures or severe injuries
- ✕Cases requiring immediate hospitalization
Comprehensive Healthcare Services
Our platform connects you with a range of healthcare services to meet your needs, from medication delivery to GP clinics and bulk-billed care.
Your Chemist - Medication Delivery
Get your prescribed medications delivered directly to your doorstep through our pharmacy partners network.
GP Clinics
Connect with qualified doctors for consultations, prescriptions, and referrals from anywhere. Face to face appointment available in certain locations.
Bulk-Billed Services
Access Medicare-covered telehealth consultations with no out-of-pocket expenses.
What Our Patients Say
Read about the experiences of patients who have used our telehealth services.
Patient
Very good service, convenient and very professional. I am lucky to have found you
"Frequently Asked Questions
Get answers to common questions about our telehealth services.
What telehealth services do you offer?
We offer comprehensive telehealth services including GP consultations, specialist appointments, allied health services (physiotherapy, dietetics), alternative medicine consultations, and access to clinical trials.
How do I book an appointment?
You can book appointments through our online booking system available 24/7. Simply choose your preferred service, select an available time slot, and receive confirmation details via email.
Are telehealth consultations bulk-billed?
Yes, many of our telehealth consultations are bulk-billed for eligible Medicare card holders, meaning no out-of-pocket expenses for covered services.
What technology do I need for a telehealth appointment?
You only need a device with a camera and microphone (smartphone, tablet, or computer) and a stable internet connection. Our platform works directly through your web browser - no downloads required.
Can I get prescriptions through telehealth?
Yes, our doctors can prescribe medications during telehealth consultations. Prescriptions are sent electronically to your preferred pharmacy for collection or delivery.
Ready to Experience Better Healthcare?
Join thousands of Australians who trust Lena Medical for their healthcare needs. Book your consultation today and experience the convenience of telehealth.
Trusted Healthcare Partner
AHPRA Registered
All our healthcare professionals are registered with AHPRA and qualified to provide telehealth services.
Secure Platform
Your health information is protected with bank-level security and HIPAA-compliant technology.
Growing Network
Expanding network of healthcare professionals and services to meet your diverse health needs.